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  • Beyond Critical Thinking : Making Smart Decisions in the VUCA World with Lynn Pollard

Beyond Critical Thinking : Making Smart Decisions in the VUCA World with Lynn Pollard

  • 02 Jun 2016
  • 7:45 AM - 10:00 AM
  • DU- Fritz Knoebel School of Hospitality Mgt. 2044 E. Evans Ave, Denver, CO 80208


  • Current RMHRPS Member
  • Individuals who are not current members of RMHRPS
  • Current members of SHRM

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Beyond Critical Thinking: Making Smart Decisions in the VUCA World  

with Lynn Pollard

The latest business surveys show that critical thinking now ranks as the most desired leadership attribute for business. While critical thinking works well for complicated environments where answers can be found by concertedly applying good processes, additional skills are needed to survive under volatile, uncertain, complex, and ambiguous (VUCA) conditions. For VUCA environments, where causes and effects are unclear and creative solutions often trump tried-and-true processes, leaders and organizations need an expanded set of “cognitive readiness” competencies.

The U.S. Armed Forces originally developed the concept of cognitive readiness. Since the terrorist attacks of September 11th, service-members have found themselves thrust into VUCA, high-scrutiny, and high-tempo conflicts. Each situation must be approached with reflection and creativity, the adaptability to notice and react quickly to evolving conditions, and a strategic understanding of the larger system and far-reaching effects of actions taken within it. Although business leaders (hopefully) don’t face the same threats as military personnel, corporations encounter their own sets of challenges and often operate under commensurate levels of complexity, scrutiny, and time pressure.

What You’ll Learn

  • How to distinguish different levels of complexity
  • How the brain works—not just decision-making but also the critical processes that support it
  • Differences between the concepts of “cognitive readiness” and “critical thinking”
  • Seven core competencies leaders need to excel under VUCA conditions

Thursday, June 2, 2016

7:45 am - 8:30 am Networking & Continental Breakfast

8:30 am - 10:00 am Program/Workshop

Denver University

Fritz Knoebel School of Hospitality Management

2044 E. Evans Avenue, Denver, CO 80208


RMHRPS Members $45

DU Alumni/Staff $45

SHRM Members $45

Nonmembers $80

Learn more about Lynn here

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